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Contact & Support

We read every message and usually reply within two business days.

Crossed Paths is built and supported by one independent developer. Email is the fastest way to reach a human:

crossedpathsapp@outlook.com

Bug reports

Tell us your device model, iOS version, and what you expected to happen. A screenshot helps enormously. Please do not send photos from your library — we never need them.

Delete my data

Email us from any address with your invite code (Connections tab) and ask for deletion. We erase your record and any friendships within 30 days. Deleting the app stops all further processing immediately.

Subscription & refunds

Subscriptions are billed by Apple. Manage or cancel in Settings → Apple ID → Subscriptions. Refunds are issued by Apple at reportaproblem.apple.com — we cannot issue them on your behalf, but tell us what went wrong and we will try to fix it.

Press & partnerships

Same address. Mention “press” in the subject line.